Refund Policy

Refund Policy for Astrojini

At Astrojini, we strive to provide high-quality astrological services. However, if you are not satisfied with our services, please review our refund policy below.

1. General Refund Policy

• All purchases made on Astrojini are considered final and non-refundable.

• Refunds will only be issued under exceptional circumstances as outlined below.

2. Eligibility for Refund

A refund may be considered in the following cases:

• Service Not Delivered: If a paid service is not delivered due to technical or operational issues on our end.

• Incorrect Payment Processing: If a duplicate charge or incorrect amount has been deducted.

• Technical Errors: If there are significant technical issues preventing service access, and our support team is unable to resolve them.

• Unsatisfactory Service: Partial refunds may be considered for cases where a service provided does not match the description or quality promised.

3. Refund Request Process

• To request a refund, contact our support team at astrojini12@gmail.com within 7 days of the issue.

• Provide a detailed explanation along with supporting documents (e.g., payment receipts, screenshots, or error messages).

• Refund requests will be processed and credited within 10-15 business days upon approval.

4. Non-Refundable Services

• Personalized consultations and reports that have already been delivered.

• Subscription-based services once the service period has begun.

• Digital downloads, once accessed or downloaded.

5. Modifications to Refund Policy

• Astrojini reserves the right to modify this policy at any time. Updates will be posted on this page with the effective date.

6. Contact Information

For any refund-related queries, contact us at:

Email: astrojini12@gmail.com
Phone: +91-9893788177
Address: Bonzer Research Pvt Ltd

B4 Raja Rao Ram Park 2 A Indore 452001

By using Astrojini, you acknowledge that you have read, understood, and agreed to this Refund Policy.